Returns & Refund Policy

Thank you for shopping at Carrot (Officially Abhishek Silver). We hope you love your purchase, but if you need to exchange a product, we’re here to help.

We do not offer refunds. Exchanges are provided under the conditions mentioned above.

Return Policy

Orders once dispatched cannot be returned under any circumstances.

Exchange Policy

You can request an exchange within 10 days of receiving the product.

Exchanges are accepted if the product is damaged or not to your satisfaction. You can request the same product (if available) or choose a new product.

To initiate an exchange, log in to your account on our website and go to the order section.

Shipping Costs

If the product is not damaged, the customer bears the return shipping costs. Our technical team would verify the details and the decision by the team would be considered final.

No Refunds

We do not offer refunds. Exchanges are provided under the conditions mentioned above.